The free decoder

Why is my money frozen?

Nine platforms hold sellers' money nine different ways, and the notice they send you is written for their lawyers, not for you. This decoder translates it: which hold you have, which clocks are running, and the first three moves — in the right order.

Why is my money frozen? — the free decoder

Three picks. No login, no account details, nothing uploaded — the decoder runs on this page, in your browser.

We never ask for your login or password — not here, not anywhere. Anyone who does, while offering to help with a frozen account, is running the scam this site warns about.

How to read the clocks: dates marked Published policy come from the platform's own policy or agreement text. Dates marked Reported by sellers are the range merchants report in practice — honest orientation, never a promise. And one rule beats every date here: the date and wording on your own notice control.

What the kit adds

The decoder tells you where you stand. The kit walks the whole road from there: the appeal builder, the document packs, the escalation scripts, and the timeline trackers for every platform on both doors.

Included in the $59 MoneyFrozen Kit

  • The full Plan of Action builder — root cause, corrective action, and prevention, structured per violation family so your appeal reads as your case, not a template
  • The funds track most sellers never learn exists: Amazon's 60-day disbursement appeal and the reinstatement-vs-money decision
  • Per-processor escalation packs: partial-release requests, reserve reviews, and the written demand, in order
  • Printable timeline trackers for 45/90/120/180/365-day clocks
Get the $59 MoneyFrozen Kit

One payment, both doors, yours to keep. We never ask for your login — you submit everything yourself. See everything inside the kit →